Question 1

Is there information on the local area including route maps or points of interest?

Accepted Answer

Yes, after you reserve online and receive your email confirmation, you’ll receive an email with links that help you source good routes to ride in the area. Plus, ask the Staff Member when you pick up your bike – most employees are very knowledgeable about the local area and are the best source for up-to-date riding conditions.

Question 2

How do you protect my privacy / information?

Accepted Answer

We value your privacy as much as we value your business. Under no circumstance do we provide unnecessary access to your personal or transaction information (except as required by law). All credit card transactions are conducted via a secure encripted connection and we do not store your credit card information after the completion of a rental. For complete details please refer to our privacy policy.

Question 3

Can kids ride Cruise The Creek ebikes?

Accepted Answer

Yes, kids ages 13 and up can ride the electric bike. however, Height Specifications must be met. We Have upgraded models  that require you to be 16 years of age.

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